WHAT INFORMATION WE COLLECT

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CONTACT FORMS

When you complete any form on our website, we collect certain information from you, including your name, email address, and comments. We refer to this information as “Form Information”.

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COOKIES

This helps us track your browsing behavior, links clicked, your device type, and to collect various data, including analytics, about how you use and interact with our Site. This also allows us to provide you with more relevant program information, a better experience on hgchildcare.com, and to collect, analyze and improve the performance of our Site. We may also collect your location (IP address) so that we can personalize our Site to our users.

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DATA

This information is automatically collected when you use and interact with our Site, including metadata, web browser, IP address, time zone, type of device, cookies, device IDs and location information. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

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HOW WE USE THE INFORMATION WE COLLECT

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We use the information you submit for various purposes depending on the types of information we have collected from you.

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FORM INFORMATION

We use the Form Information that we collect generally to provide you with further information on our programs. Additionally, we use this Form Information to:

• Communicate with you, respond to your communications and requests;

• When in line with the preferences you have shared with us, provide you with information or advertising relating to the programs we offer.

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DEVICE INFORMATION

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may also use this information to provide retargeting/advertising on other sites including Facebook or Twitter.

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SHARING WITH TRUSTED THIRD PARTIES

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We may share your personal data with third parties to help us use your information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your device information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

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Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

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WHAT RIGHTS YOU HAVE OVER YOUR DATA

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You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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WHERE WE SEND YOUR DATA

Visitor form submissions may be checked through an automated spam detection service.

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HOW WE SECURE, STORE AND RETAIN YOUR DATA

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When you complete a contact form through the Site, we will maintain your Form Information for our records unless and until you ask us to delete this information.

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We consider the confidentiality and security of your information to be of the utmost importance. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

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INTERNATIONAL USERS

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If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Our servers are more than likely located in a separate country than you are located, therefore your communications with us may result in transferring your personal data across international borders.

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Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. If we provide any information about you to any such non-European Union entities, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy. If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based.

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CHANGES TO OUR PRIVACY POLICY

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Please note that we review our privacy policy from time to time and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Website. You can know if the Privacy Policy has changed by checking the “Last Updated Date” at the bottom of the document. By continuing to use our Services, you are confirming that you have read and understood the latest version of this Privacy Policy.

 

CONTACT INFORMATION

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You may contact us with any questions relating to this Privacy Policy by contacting us at:

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Heritage Green – Main Centre
29 John Murray Street
Stoney Creek, ON

Heritage Green Child Care Inc. Policies
Version: 1, Last Updated: June 22, 2019